Effective Date: September 10, 2026
1. Introduction and Company Information
Northlight Studio Inc. (“Northlight Studio Inc.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any substantially similar provincial privacy legislation that may apply.
This Privacy Policy explains how Northlight Studio Inc. collects, uses, discloses, stores, and protects personal information when you interact with us, including when you book photography services, visit our studio, communicate with us, view our website, purchase products or services, or otherwise engage with our business.
Business name: Northlight Studio Inc.
Address: Northlight Studio, 2140 Queensway, Suite 305, Toronto, ON M1S 3A5, Canada
Email: [email protected]
Phone: +1 (416) 782-5943
2. Data Collection and Processing
Northlight Studio Inc. collects personal information that is reasonably necessary for the operation of our photography studio and related services. Depending on how you interact with us, we may collect the following categories of personal information:
- Identification and contact information: name, email address, phone number, mailing address, billing address, and similar contact details.
- Booking and appointment information: requested service type, session date and time, event details, preferences, special instructions, and communications about your session.
- Photographic and visual information: photographs, portraits, videos, image files, and related metadata created during studio sessions, on-location shoots, or post-production services.
- Payment and transaction information: billing details, payment confirmation, and transaction history. We do not intentionally store full payment card details unless needed through a secure payment processor.
- Communications: emails, messages, inquiry forms, feedback, testimonials, and customer service correspondence.
- Website and technical information: IP address, browser type, device identifiers, pages visited, referral information, and cookies or similar technologies, where applicable.
- Client content and instructions: creative briefs, wardrobe choices, retouching requests, and other information you provide to help us deliver photography services.
- Marketing preferences: consent choices for newsletters, promotions, or updates.
We generally collect personal information directly from you. We may also collect information from authorized representatives, payment processors, booking platforms, social media platforms, analytics providers, or other third parties, where permitted by law and relevant to the services we provide.
Northlight Studio Inc. processes personal information only for purposes that are appropriate to the nature of our business and consistent with applicable law.
3. Purpose of Data Processing
Northlight Studio Inc. uses personal information for the following purposes:
- to respond to inquiries and provide quotations, estimates, or consultation services;
- to schedule, confirm, manage, and deliver photography sessions and related studio services;
- to create, edit, store, deliver, and archive photographic and video content;
- to process payments, issue invoices, and manage refunds or account administration;
- to communicate with clients regarding bookings, delivery timelines, revisions, and project updates;
- to provide customer support and handle complaints, requests, or disputes;
- to maintain business records and comply with legal, tax, accounting, and regulatory obligations;
- to improve our services, studio operations, website functionality, and customer experience;
- to conduct marketing and promotional activities, where permitted and subject to your consent or applicable law;
- to protect against fraud, misuse, unauthorized access, and other security risks;
- to enforce our agreements, terms, and policies;
- to otherwise carry out purposes that are disclosed to you and for which you have provided consent, or that are otherwise permitted by law.
4. Legal Basis for Processing
Northlight Studio Inc. processes personal information in accordance with Canadian privacy law principles, including knowledge and consent, limiting collection, limiting use and disclosure, accuracy, safeguards, openness, individual access, and accountability.
We generally rely on one or more of the following grounds to process personal information:
- Consent: where you have given express or implied consent for us to collect, use, or disclose personal information for identified purposes.
- Performance of a contract: where processing is necessary to provide photography services, manage bookings, or fulfill our obligations to you.
- Legal obligation: where processing is necessary to comply with applicable laws, regulations, court orders, tax requirements, or lawful requests from authorities.
- Legitimate business purposes: where permitted under Canadian law, including for service improvement, fraud prevention, administrative efficiency, and business communications, provided your privacy interests are not overridden.
- Business contact information and permitted disclosures: where processing is otherwise permitted by law without consent.
Where required by law, we will seek your consent before collecting, using, or disclosing personal information. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Northlight Studio Inc. does not sell personal information. We may disclose personal information to third parties only as necessary and appropriate for the purposes described in this Privacy Policy, including:
- Service providers: payment processors, cloud storage providers, booking and scheduling tools, email service providers, website hosting providers, analytics services, customer relationship management tools, and IT support vendors.
- Professional advisors: accountants, lawyers, auditors, insurers, and other advisors where necessary for business operations and legal compliance.
- Delivery and production partners: printing labs, album vendors, retouching specialists, couriers, or other fulfillment partners used to complete a photography order.
- Authorities and legal recipients: regulators, law enforcement, courts, or other parties where required or permitted by law.
- Business transfers: in connection with a merger, financing, sale, reorganization, or transfer of all or part of our business assets, subject to appropriate confidentiality protections.
When third-party service providers process personal information on our behalf, we take reasonable steps to ensure they provide a comparable level of protection through contractual and other safeguards.
If you post or share content on public platforms associated with Northlight Studio Inc. or direct us to publish photographs or testimonials, such content may become visible to others according to the settings or platform rules applicable to that service.
6. Data Transfer to Third Countries
Northlight Studio Inc. is based in Canada. However, some of our service providers may store or process personal information in jurisdictions outside Canada, including the United States or other countries. As a result, your personal information may be subject to the laws of those jurisdictions, which may permit access by courts, law enforcement, or regulatory authorities in those countries.
Where we transfer personal information outside Canada, we use reasonable contractual, technical, and organizational safeguards designed to protect the information in a manner appropriate to its sensitivity. We continue to require service providers to protect personal information consistent with Canadian privacy law expectations.
7. Storage Duration
Northlight Studio Inc. retains personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting obligations, and to resolve disputes or enforce agreements.
Retention periods may vary depending on the type of information and the purpose of collection. By way of example:
- booking and client communications may be retained for the duration of the client relationship and a reasonable period afterward;
- accounting and invoicing records may be retained for the period required by tax and commercial laws;
- photographs and final deliverables may be retained according to your service agreement, delivery terms, archival practices, and any agreed-upon backup period;
- marketing consents are retained until you unsubscribe or withdraw consent, or until the information is no longer needed;
- security logs and technical records are retained for a limited period necessary for security, troubleshooting, and operational review.
When personal information is no longer required, we take reasonable steps to securely destroy, delete, anonymize, or de-identify it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable Canadian privacy laws and any legal exceptions, you may have the following rights regarding your personal information held by Northlight Studio Inc.:
- Access: the right to request access to the personal information we hold about you and to receive information about how it is used and disclosed.
- Rectification: the right to request correction of inaccurate, incomplete, or outdated personal information.
- Erasure: the right to request deletion of personal information, subject to legal or legitimate business retention requirements.
- Restriction: the right to request that we limit certain uses of your personal information in appropriate circumstances.
- Data portability: the right, where applicable, to request a copy of personal information you provided to us in a structured and commonly used format, to the extent required or permitted by law.
- Objection: the right to object to certain processing activities, including some forms of direct marketing.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and as required by applicable law.
9. Withdrawal of Consent
Where Northlight Studio Inc. relies on your consent to process personal information, you may withdraw that consent at any time, subject to legal, contractual, or operational limitations and upon reasonable notice.
Withdrawing consent may limit our ability to provide certain services, such as booking future sessions, delivering galleries, sending marketing communications, or completing specific orders. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To withdraw consent, please contact us at [email protected] or by phone at +1 (416) 782-5943.
10. Right to Complain
If you have concerns about how Northlight Studio Inc. handles your personal information, we encourage you to contact us first so we can investigate and attempt to resolve the issue.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or with the applicable provincial privacy regulator if your concern is not resolved to your satisfaction. The availability of a complaint mechanism may depend on the jurisdiction and the nature of the issue.
Our contact information is provided below for privacy-related requests and complaints.
11. Data Security
Northlight Studio Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.
These safeguards may include, as appropriate:
- password protection and access controls;
- role-based access to personal information;
- secure storage and backup practices;
- encryption or equivalent protective measures where appropriate;
- staff confidentiality obligations and privacy training;
- review of third-party vendors and contractual privacy protections;
- procedures for detecting, responding to, and documenting security incidents.
No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Northlight Studio Inc.
Northlight Studio
2140 Queensway, Suite 305
Toronto, ON M1S 3A5
Canada
Email: [email protected]
Phone: +1 (416) 782-5943
Please include sufficient detail to allow us to understand and respond to your request. We may need to verify your identity before disclosing or modifying personal information.
13. Changes to Privacy Policy
Northlight Studio Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the effective date above and, where appropriate, provide additional notice through our website, by email, or by other reasonable means.
Your continued use of our services after an updated Privacy Policy becomes effective indicates your acknowledgement of the revised terms, subject to applicable law. We encourage you to review this Privacy Policy periodically.